Over time, your PC is likely to experience issues ranging from poor performance to Wi-Fi connection issues. Resetting your PC may fix some of these issues and you can install a fresh copy of your system operating. Find out how to do it here.
Before resetting your PC
Resetting a laptop is an irreversible step. It is therefore important that you back up your files, photos, videos, and apps , especially if you are performing a factory reset. The best way to do this is to use an external storage drive or Microsoft OneDrive.
Take backup of external storage drive
Start by clicking on start menu in your taskbar. Click Settings > Update & Security > Backup. Next, connect an external storage drive to your computer and click add drive. Once the drive is plugged in, the backup will begin automatically.
Make a Microsoft OneDrive backup
Microsoft OneDrive is a cloud service that lets you store your files virtually . You will be able to access it from your PC, phone, tablet or any other device connecting to the Internet. Next, sign in to your OneDrive account by clicking the gray cloud icon in your taskbar. Double-click Cloud, then choose Help & Settings > Settings > Backup > Manage Backup. Finally, select the folders you want to back up, then click the Start Backup button. Once the backup is complete, you will be able to access your files under OneDrive in your File Explorer.
How to reset your PC?
There are two different ways to reset your computer. The first qualified as a basic reset saves your files and accounts but removes your apps and settings. The second is a factory reset which erases all data from your computer. If you plan to trade in or sell your PC, you will need to choose the second option.
Reset your computer without losing files
Click start on your taskbar. Next, click Settings > Update & Security > Recovery. Click reset this PC. Select Keep my files. A window will appear asking you how you would like to reinstall Windows. Depending on your needs, choose between cloud upload and local reinstallation. The first option is ideal for resetting a computer having major problems or with a virus. the second option, on the other hand, is faster and better suited to computers with minor problems.
A window will open to allow you to confirm the restoration of the applications and the factory settings of the PC. If you don’t want to change any of these options, select change settings and toggle the slider to No. Finally, click confirm > Next > Reset and the process will begin. This may take several hours and your computer may restart several times.
Reset your PC to factory settings
Start by clicking start on your taskbar. Then, click Settings > Update & Security > Recovery. Click reset this PC. Select Delete All. This will erase all your files, apps, and settings and return your PC to ready-to-use settings. Subsequently, a message will appear asking you how you want to reinstall Windows. Choose Cloud Download.
The ”Additional Settings” window will open. Select change settings. Toggle the slider to clean data. Click confirm > next > reset and the process will begin. This may take several hours and your computer may restart several times.
If none of the above steps worked, then the problem with your PC is technical. In this case, you need to go to the nearest store. The professionals there will carry out a complete and precise diagnosis.